About Us
Tenerife Solicitors is a trading name of Hatrick & Co Solicitors, which was formed in May 2002 by John Hatrick, a solicitor with over 10 years legal experience in London and the South East.
The firm now also has an office in San Eugenio, Tenerife, where we represent British clients throughout the island. We aim to provide a tailored and personal service designed to fit around our clients' individual needs and lifestyle. Our Tenerife overheads are considerably lower than in England, which in turn allows us to offer the most competitive rates.
OUR PHILOSOPHY
The firm has developed according to a philosophy often overlooked in the legal profession, namely that client satisfaction comes first.All too often, clients are reeling out the same old criticisms of solicitors they instruct. Maybe some are already familiar...:
- "I can never get through to my solicitor when I call"
- "My Solicitor never returns my calls"
- "I can never get an early appointment with my Solicitor, and when I do get an appointment, I have to take the day off work"
- "My Solicitor take a fortnight to respond to basic correspondence?"
- "My Solicitor doesn't seem to care about my case"
- "My Solicitor never keeps me informed as to progress or costs"
- "Why does my Solicitor charge me for every minute spent on my file even when nothing is achieved"
Appointments can usually be obtained at short notice and where necessary, appointments can be arranged at your apartment, villa, hotel or office at a convenient time. From client feedback, we have learnt that most clients prefer to discuss their case in a relaxed and comfortable environment, as opposed to some dingy office hidden away in the corner of some hard-to-find commercial centre. Our new air-conditioned office and boardroom are centrally located under the Club Atlantis Apartments in San Eugenio. We also have a parking space on the complex that can be reserved for client use by appointment and subject to availability.
Client care is of paramount importance to us. We aim to deal with your case in an efficient manner whilst keeping you regularly informed as to progress and costs. We also aim for you to be able to get in touch with us at short notice in a manner that you choose, be it by telephone, fax, e-mail or even text message!
GOING BEYOND THE LAW
At Tenerife Solicitors, we pride ourselves on providing practical proactive advice and solutions beyond the usual legal response, despite the fact that such advice often reduces our chargeable fees in the long term. Many problems can be resolved without the need for threatening letters, court action or long-winded documents. John Hatrick has extensive personal experience of small businesses, particularly business start-ups, and can guide you through the legal business maze without costing an arm and a leg. Our repeat clients also appreciate that they can pick up the phone to ask a quick question safe in the knowledge that the meter is not running.Referrals & Goodwill
Tenerife Solicitors relies strongly on referrals and repeat business. Our advertising costs and overheads are kept to a minimum, allowing us to provide our services at highly competitive rates. All we ask is that if you are impressed by us, tell others, and if not, tell us.
To discuss your requirements in complete confidence and without obligation, please contact us now on 922 793 800 (or from the UK on 0871 218 0063) or send us an email at the CONTACT US link above. We look forward to hearing from you.
Business and Private Client references are available on request.
